| Business
Support Systems (BSS) / Operational Support Systems (OSS):
Today, two absolutes are business imperatives in the telecommunication
industry:
- Drive down the operational costs of delivering services
- Launch new services at a swifter pace for increasingly fragmented
market niches
Project
Examples: more see examples where our team yielded results in short-term
BSS:
more about our Best Practices in Integrating Tools
OSS: more
about our deep and wide experience in Element, Network Mgmt.
BSS:
In the last several years – Enterprise Applications Integration
(EAI), mostly engineered by using Messaging and XML – has
delivered real gains, both in efficiency and productivity for IT
Systems.
The Accordia team is now positioned to deliver similar value to
the integration of the BSS and OSS components of IT systems within
Operators and Service Providers and large Enterprises.
Our Engineers and Consultants have comprehensive ‘hands-on’
experience in leading Application Frameworks from leading vendors
(BEA WebLogic, IBM WebSphere, and Tivoli etc.)
Our team has broad and deep knowledge in several areas, a sample
is:-
- Customer Acquisition Systems
- Order Management, Catalog Management, FCC
Compliance Reporting
- Order Provisioning
- Orders Processing (Add/Delete/Modify) into the correct Network(s)
- Charging:
- Content Analysis and Aggregation
- Data Record Collection, Mediation, Rating
and Charging
- Pre and Post Paid
- Implementations & Turn-Over to Operations
- System Conversions
- Installation and Configuration
- Interface Specification, management and testing
- Integrated End-to-End ‘Unit’ and
‘String’ testing

OSS:
Whether it is a wireless network or Data network; the operational
cost must be brought down in order to have a viable profit margin.
This is almost the operational emergency of the day in Telecom.
Accordia’s team has a proven track record in simplifying,
integrating and reducing the complexity and errors for Fault, Configuration,
Accounting, Performance and Security components for OSS.
Our team has broad and deep knowledge about OSS Solutions for
- Wireless: CDMA, GSM, GPRS, EDGE, UMTS network topology
- Service Enablers: GGSN, Traffic Analyzer,
Content Analyzer etc.
- Switching & Signaling: MSC, HLR, IMS,
SS7 and SIP elements
- Data Networks: IP / MPLS, Fiber-to-Node, ATM, FR, SONET, Access
- FCAPS: Full range of functionality
- Migrations: De-commissioning and Circuit cut-over
- Inventory: Reconciliation and Tabulations
A sample of functionality and end-user benefit that we have delivered:
- End-to-End streamlined process maps: development and implementatio
- High-Levels of Process Automation & Integration with upstream
systems
- Inventory Management and Reconciliation for error reduction
and accurate billing
- Performance Statistics Generation to assist Network Planning
- Usage Billing Record collection and Mediation

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