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| Products |
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| Accordia’s Communication Products fulfill a wide range of
“familiar” as well as new and emerging Applications –
all on the TCP/IP protocol and powerful, scalable technology from
Intel, the Host-Media-Processor platform.
Our solutions, which are deployed and working in the field, today
deliver functions like:
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| Emergency
Response Solutions |
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- On-Line 911 (Web-based, Cell-phone, Land-line)
- Integration of Multiple Platforms : First-Responders,
Firemen, Municipal, City Police Departments
- Integration with E-911 mandate from FCC for Cellular Services
- Private and Hierarchical Access Control and Closed Secure
Group communications
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| Call
Center Solutions |
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- VoIP Intelligent Call Routing Solutions
- Smart Routing and Hand-off from Off-shore to In-shore
call centers
- Silent DTMF call control
- Instant Message ‘Chat’ integration with Voice
Calling for Customer Service Representatives
- SS7 and SIP Signaling based call routing
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| SS7
& SIP Signaling Solutions |
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- VoIP Intelligent Call Routing Solutions
- Smart Routing and Hand-off from Off-shore to In-shore
call centers
- Silent DTMF call control
- Instant Message ‘Chat’ integration with Voice
Calling for Customer Service Representatives
- SS7 and SIP Signaling based Call-Setup Services
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| Medical
Applications |
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- Auto Dial & Message-In-Box for Test / Lab Results
- Auto Health-Check
- Auto Prescription Reminders
- Auto Transmission of Vital Signs for Monitoring
- Auto-Reminders (Prescriptions, Appointments etc.)
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| Call
Tracking |
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- Call Tracking and Reporting for a variety of high-interaction,
high-touch communications
- Real Estate Call Measurement by ZIP codes
- Advertising Promotion Response Tracking
- Radio Advertising and Call-in originations
- On-Hold time Utilization with Promo Messages
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| Voice
Applications |
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- Private Labeled Voice-Mail
- Interactive Response Systems
- Yellow Page Information and Call Re-Direct
- Pre-Paid Calling
- Sports and Public Events Hotlines
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